Bbts Bilingual Operation Specialist

RBC

Montréal, Canada
Fully remote
Bilingualism (english and french)
Adapt to new systems and applications
Work various shifts monday to friday
You will be part of the dynamic Business Banking Telephone Support (BBTS) team and will play a key role in providing assistance at first point of contact to internal partners

Job Summary

  • You will be part of the dynamic Business Banking Telephone Support (BBTS) team and will play a key role in providing assistance at first point of contact to internal partners.
  • This position will require you to work remotely from your home office, with a need to travel to the office for team events.
  • We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Matching Summary

You will be part of the dynamic Business Banking Telephone Support (BBTS) team and will play a key role in providing assistance at first point of contact to internal partners.

Skills & Requirements

Must-have

  • Bilingualism (English and French)
  • Adapt to new systems and applications
  • Work various shifts Monday to Friday
  • Work Saturday on rotation basis
  • First point of contact assistance

Nice-to-have

  • Call Centre experience
  • Navigate multiple Windows-based applications
  • Progressive thinking and growing
  • Making a difference and lasting impact

Key Requirements

  • Bilingualism (English and French) required
  • Available to work various shifts

Work Rights

Not specified

Tailored Resume

Cover Letter