Customer Experience Coordinator (per Diem) - Larkspur, Ca

Veterinary Emergency Group

Larkspur, California, United States
Base: $18-$24 ph; bonus/equity: not specified; ben...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care.
  • The role requires greeting customers with warmth and urgency while routing urgent medical calls to doctors quickly.
  • Employees receive competitive compensation ranging from $18 to $24 an hour along with flexible schedules and employee swag.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care.

Salary

Base: $18-$24 per hour; Bonus/Equity: Not specified; Benefits: Flexible schedules, referral program, scrubs, food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high stakes environments
  • Willingness to work noisy odorous environment

Nice-to-have

  • High emotional intelligence and empathy
  • Problem solving skills and innovation focus
  • Humility and team ownership mindset
  • Curious nature seeking continuous learning
  • Adaptable in fast paced chaotic settings

Key Requirements

  • 2+ years of customer service experience
  • Advanced proficiency in practice management software
  • Availability for rotating night weekend and holiday shifts

Work Rights

Not specified

Tailored Resume

Cover Letter