Customer Service Representative

Destination Pet LLC

Fort Collins, CO, United States
Base: $15-$16.00ph doe + tips; bonus/equity: not s...
Not specified (likely in-person due to the nature of the role)
Standing and walking frequently
Lifting up to 40 lbs
Evening weekend holiday availability
Destination Pet LLC is seeking a Customer Service Representative in Fort Collins, CO, who is passionate about providing exceptional service to pet families. The role requires a blend of customer service skills and a love for animals, with responsibilities including managing client interactions and maintaining a welcoming environment

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety protocols like vaccination checks are maintained.
  • Employees must be available for evenings, weekends, and holidays as pets do not take days off.
  • The position offers part-time health, mental health, and telehealth benefits with a starting pay of $15–$16.00 per hour plus tips.

Matching Summary

Match Score: 85

Destination Pet LLC is seeking a Customer Service Representative in Fort Collins, CO, who is passionate about providing exceptional service to pet families. The role requires a blend of customer service skills and a love for animals, with responsibilities including managing client interactions and maintaining a welcoming environment.

Salary

Base: $15-$16.00/hour DOE + tips; Bonus/Equity: Not specified; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Standing and walking frequently
  • Lifting up to 40 lbs
  • Evening weekend holiday availability
  • Multi-line phone system usage
  • Cash drawer balancing skills

Nice-to-have

  • Previous customer service experience
  • Passion for pets and people
  • Ability to handle complaints professionally
  • Strong communication skills
  • Team collaboration mindset

Key Requirements

  • High school diploma or equivalent required
  • Must be 18 years or older
  • 1+ year of customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter