Deskside Support Engineer (L1)

TEKISHUB CONSULTING SERVICES PTE. LTD.

Singapore
Onsite
Windows and mac operating systems
Microsoft office 365 teams outlook
Itsm tools experience
TEKISHUB CONSULTING SERVICES PTE. LTD. is looking for a Deskside Support Engineer (L1) to provide technical support to end users in Singapore. The ideal candidate should have a background in IT support, strong troubleshooting skills, and the ability to work independently while ensuring high user satisfaction

Job Summary

  • This role serves as the primary point of contact for onsite IT support, ensuring smooth day-to-day operations by resolving user issues promptly.
  • The ideal candidate will handle incidents, service requests, and coordinate with internal teams while maintaining accurate documentation in ITSM tools.
  • Responsibilities include deploying end-user devices, supporting meeting room technologies, and performing basic network troubleshooting for LAN/Wi-Fi/VPN.

Matching Summary

Match Score: 85

TEKISHUB CONSULTING SERVICES PTE. LTD. is looking for a Deskside Support Engineer (L1) to provide technical support to end users in Singapore. The ideal candidate should have a background in IT support, strong troubleshooting skills, and the ability to work independently while ensuring high user satisfaction.

Skills & Requirements

Must-have

  • Windows and Mac operating systems
  • Microsoft Office 365 Teams Outlook
  • ITSM tools experience
  • Hardware troubleshooting skills
  • Network connectivity troubleshooting

Nice-to-have

  • Strong communication skills
  • Ability to work independently
  • Collaboration with infrastructure teams

Key Requirements

  • Diploma or Degree in IT or Computer Science
  • 0-2 years of IT support experience
  • Familiarity with ServiceNow Remedy or Jira

Work Rights

Not specified

Tailored Resume

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