Operations Specialist Ii

My Medical Sales Jobs

Base: $62,800.00 - $157,000.00; bonus/equity: depe...
Perform phone calls to obtain follow up information
Utilize medical judgement when reviewing case queries
Document follow up contact(s) and relevant medical information
Perform phone calls to reporter (physician’s office, Health Care Professionals (HCP) and consumers) to obtain follow up information on case reports of “death unexplained” or other events of interest as directed

Job Summary

  • Perform phone calls to reporter (physician’s office, Health Care Professionals (HCP) and consumers) to obtain follow up information on case reports of “death unexplained” or other events of interest as directed.
  • Manage Safety Vigilance information received at the point of intake from any source such as HCPs (Physicians, Pharmacists, etc.), Consumers, Business Partners, etc.
  • Analyzing in-process quality checks, reporting of results, tracking quality findings, metrics against defined KPIs.

Matching Summary

Perform phone calls to reporter (physician’s office, Health Care Professionals (HCP) and consumers) to obtain follow up information on case reports of “death unexplained” or other events of interest as directed.

Salary

Base: $62,800.00 - $157,000.00; Bonus/Equity: Dependent on position offered, incentive plans, bonuses may be offered; Benefits: Range of health and welfare and/or other benefits

Skills & Requirements

Must-have

  • Perform phone calls to obtain follow up information
  • Utilize medical judgement when reviewing case queries
  • Document follow up contact(s) and relevant medical information
  • Manage Safety Vigilance information received at intake
  • Analyze in-process quality checks and report results
  • Serve as SME during audits and inspections

Nice-to-have

  • Demonstrates a positive, compassionate, and open-minded attitude
  • Willingness to explain activities when clarifications are required
  • Proactively apply medical knowledge and obtain immediate clarifications
  • Self-motivated, flexible, receptive to changing process demands
  • Proven ability to work independently and autonomously

Key Requirements

  • Licensed Nurse or Pharmacist
  • Two years of relative expedience
  • In depth knowledge of applicable Safety Database
  • Excellent organizational skills, time management skills, attention to detail and accuracy
  • Excellent working knowledge of Microsoft Office
  • Intermediate Excellent verbal/written communication skills
  • Proven ability to multi-task, meet strict deadlines, manage competing priorities
  • Ability to work as a Team Player
  • Advanced Demonstrate Sound judgment and decision making skills

Work Rights

Not specified

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