Director, Business Process Outsource Operations

3M

Maplewood, MN, US
Base: $250,000-290,000 usd; bonus/equity: variable...
Onsite (4 days a week at 3m center or other locations)
12 years progressive leadership experience
Vendor governance and performance management
Bpo operations in global environment
The job posting is for a Director of Business Process Outsource Operations at 3M in Maplewood, MN. The role entails overseeing outsourced business services and driving performance, governance, and strategic alignment with the company's Global Business Services objectives

Job Summary

  • This role serves as the leader for all outsourced business services delivered through BPO partners, ensuring effective performance and strategic alignment.
  • The position requires driving operational effectiveness by partnering with internal stakeholders to optimize processes and embed digital capabilities where beneficial.
  • 3M offers competitive pay ranging from $250,000 to $290,000 USD along with comprehensive benefits including medical, dental, vision, and retirement plans.

Matching Summary

Match Score: 85

The job posting is for a Director of Business Process Outsource Operations at 3M in Maplewood, MN. The role entails overseeing outsourced business services and driving performance, governance, and strategic alignment with the company's Global Business Services objectives.

Salary

Base: $250,000-290,000 USD; Bonus/Equity: Variable incentive pay included; Benefits: Medical, Dental, Vision, Retirement, etc.

Skills & Requirements

Must-have

  • 12 years progressive leadership experience
  • Vendor governance and performance management
  • BPO operations in global environment
  • Digital transformation and AI enablement
  • Contract execution and compliance monitoring

Nice-to-have

  • Master's degree preferred
  • Lean Six Sigma methodology background
  • Cross-functional team influence skills
  • Multi-vendor ecosystem familiarity
  • Innovation and scalability fostering

Key Requirements

  • Bachelor's degree or higher required
  • 12 years of progressive leadership experience
  • Must be legally authorized to work without sponsorship
  • Experience in shared services or GBS environment

Work Rights

Must be legally authorized to work without sponsorship

Tailored Resume

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