Customer Banking Specialist - Elsternwick

CommBank

Elsternwick, Australia
Not specified (potentially hybrid or in-office based on the nature of retail banking roles).
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
CommBank is seeking a Customer Banking Specialist for their Elsternwick branch to enhance customer banking experiences through various financial services. The role emphasizes exceptional customer service, effective communication, and the ability to provide holistic banking solutions

Job Summary

  • The role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • Responsibilities include having in-depth conversations about banking needs, supporting account maintenance, and providing options through digital technology education.
  • Candidates must demonstrate integrity, place the customer at the center of their work, and possess excellent communication skills.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Elsternwick branch to enhance customer banking experiences through various financial services. The role emphasizes exceptional customer service, effective communication, and the ability to provide holistic banking solutions.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in building a career
  • Ability to work in busy commercial environment
  • Championing risk-adverse culture

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

Cover Letter