Library Technical Assistant Ii

University of Central Florida

Orlando, Florida, USA
Base: $17.64; bonus/equity: not specified; benefit...
Library services platform (lsp) usage
Technology troubleshooting and support
Equipment maintenance and repair
The Library Technical Assistant II is responsible for the operation of the LibTech public service desk, providing support for library IT operations including technology studios, public PCs, and technology equipment checkout

Job Summary

  • The Library Technical Assistant II is responsible for the operation of the LibTech public service desk, providing support for library IT operations including technology studios, public PCs, and technology equipment checkout.
  • Responsibilities include processing materials, fielding technology complaints, handling escalated situations, inspecting and maintaining technology materials, and assisting with department projects.
  • UCF offers comprehensive benefit packages, paid time off, retirement savings options, employee discounts, and education assistance.

Matching Summary

The Library Technical Assistant II is responsible for the operation of the LibTech public service desk, providing support for library IT operations including technology studios, public PCs, and technology equipment checkout.

Salary

Base: $17.64; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life Insurance, Flexible Spending, Employee Assistance Program, Paid time off, Retirement savings, Employee discounts, Education assistance

Skills & Requirements

Must-have

  • Library Services Platform (LSP) usage
  • technology troubleshooting and support
  • equipment maintenance and repair
  • customer service skills
  • public service desk operations

Nice-to-have

  • Microsoft Office advanced instruction
  • website updates and digital signage
  • documentation creation
  • student assistant supervision
  • innovative and curious environment

Key Requirements

  • High School Diploma or Equivalent
  • 2+ years of relevant experience
  • Authorization to work for any U.S. employer

Work Rights

Authorization to work for any U.S. employer

Tailored Resume

Cover Letter