Specialist, Client Service Management

BNY Mellon

Pune, India
On-site
Smooth service delivery monitoring
Process improvement and automation
New service/product enhancements
As a leading global financial services company, BNY harnesses cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions

Job Summary

  • As a leading global financial services company, BNY harnesses cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions.
  • This role is responsible for monitoring smooth service delivery for global clients, supporting financial targets through process improvement, and assisting with new service developments.
  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence, including generous paid leaves.

Matching Summary

As a leading global financial services company, BNY harnesses cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions.

Skills & Requirements

Must-have

  • smooth service delivery monitoring
  • process improvement and automation
  • new service/product enhancements
  • MS Office tools proficiency
  • system logic and interaction knowledge

Nice-to-have

  • proactive and focused attitude
  • ability to meet stringent deadlines
  • interacting with global clients

Key Requirements

  • Bachelor’s degree or higher
  • 4+ years in investment banking industry
  • Efficient, structured, independent and autonomous working
  • Adherence to internal control, reporting and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter