Senior It Crm Product Owner, Us Oncology

AstraZeneca

Gaithersburg, MD, US
Base: $165,000 to $248,000; bonus/equity: eligible...
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Salesforce life science cloud expertise
Omnichannel orchestration strategy
Api-first architecture design
** AstraZeneca is seeking a Senior CRM Product Owner for its U.S. Oncology division to lead the digital transformation of its customer engagement ecosystem. The role involves implementing Salesforce platforms, enhancing integration architectures, and driving omnichannel strategies to improve patient and healthcare provider interactions. **

Job Summary

  • This role leads the activation of Salesforce Life Science Cloud to create a seamless, data-driven experience for healthcare providers and patients in the U.S. Oncology sector.
  • The successful candidate will pioneer the deployment of Agentforce to automate customer interactions and enhance field force productivity through autonomous agents.
  • You will serve as the primary technical liaison to Global Product teams while leading a squad of engineers to foster a culture of technical excellence and agile delivery.

Matching Summary

Match Score: 75

** AstraZeneca is seeking a Senior CRM Product Owner for its U.S. Oncology division to lead the digital transformation of its customer engagement ecosystem. The role involves implementing Salesforce platforms, enhancing integration architectures, and driving omnichannel strategies to improve patient and healthcare provider interactions. **

Salary

Base: $165,000 to $248,000; Bonus/Equity: Eligible for short-term incentive bonuses and equity-based awards; Benefits: Qualified retirement programs, paid time off, health, dental, and vision coverage

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud expertise
  • Omnichannel orchestration strategy
  • API-first architecture design
  • Event-driven integration patterns
  • Agile engineering leadership

Nice-to-have

  • Salesforce Agentforce implementation
  • HIPAA regulatory knowledge
  • AWS or Azure cloud proficiency
  • Vendor management experience
  • LLM and RAG application skills

Key Requirements

  • 7+ years CRM or Customer Engagement experience
  • Bachelor's degree in Computer Science or related field
  • Proven track record managing Veeva CRM or Salesforce Life Science Cloud

Work Rights

Not specified

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