Part Time Call Center Representative | Rochester, Ny

Bermex, Inc.

Rochester, NY, US
Base: $18ph; bonus/equity: not specified; benefits...
Scheduling appointments
Dispatching utility jobs
Managing inbound and outbound calls
This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts

Job Summary

  • This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts.
  • This position involves calling utility customers and scheduling appointments for gas meter exchanges and dispatching those accounts to the appropriate customer.
  • Benefits include group health plans, company-paid life insurance, disability, an Employee Stock Ownership Plan (ESOP), and a 401(k) with company match.

Matching Summary

This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts.

Salary

Base: $18/hr; Bonus/Equity: Not specified; Benefits: Health and Safety, Retirement, PTO Plans

Skills & Requirements

Must-have

  • Scheduling appointments
  • Dispatching utility jobs
  • Managing inbound and outbound calls
  • Computer and software systems knowledge
  • Excellent organization skills
  • Exceptional communication skills

Nice-to-have

  • Enjoy working independently
  • Love the outdoors
  • Adaptable to work schedule
  • Strong problem-solving skills
  • Handle difficult customer situations

Key Requirements

  • High School Diploma or GED
  • Minimum one year of experience
  • Valid Driver’s License
  • Reliable transportation
  • Ability to pass background and drug screen

Work Rights

Not specified

Tailored Resume

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