Aftermarket pricing and product management strategies
P&l responsibility for business unit management
KION North America is seeking a Director of Aftermarket Sales and Development to lead their parts sales and customer support initiatives. The ideal candidate will have extensive experience in B-to-B parts and aftermarket business development, with a strong emphasis on pricing strategies and customer engagement
Job Summary
The role is responsible for growing parts revenue and profit through strategic aftermarket dealer development and retail-focused marketing efforts.
Candidates must develop comprehensive strategies, goals, KPIs, and annual budgets for part sales across different regions and dealers.
The position requires leading the customer service technical support team to ensure effective resolution of product issues for dealers and key accounts.
Matching Summary
Match Score: 85
KION North America is seeking a Director of Aftermarket Sales and Development to lead their parts sales and customer support initiatives. The ideal candidate will have extensive experience in B-to-B parts and aftermarket business development, with a strong emphasis on pricing strategies and customer engagement.
Skills & Requirements
Must-have
10+ years leadership experience in B-to-B parts
Aftermarket pricing and product management strategies
P&L responsibility for business unit management
Data analysis tools and ERP systems proficiency
Dealer engagement and customer service support
Nice-to-have
Formal leadership training preferred
Experience with commodity cost savings initiatives