Job Summary

• The Laboratory Support Services Assistant provides support services for St. Charles Health System Laboratories, including answering calls, providing specimen information, ordering tests, and handling courier dispatch.
• This role involves maintaining chargeable codes, assisting with new test requests, coordinating with information services and the charge master team, and supporting supervisor updates to procedures and training.
• The position requires excellent customer service, the ability to navigate complex computer systems, troubleshoot issues, and ensure clean lab claims are processed according to hospital policies.

Matching Summary

Salary

$20.88 - $27.14 +15% relief differential

Skills & Requirements

Key Requirements

• Minimum one year customer service experience
• High school diploma or GED
• Two years laboratory setting experience preferred
• Medical terminology, coding or insurance billing experience preferred

Work Rights