Pro Support Center Supervisor

The Home Depot

Leadership experience
Customer service management
Performance management
The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and build customer relationships

Job Summary

  • The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and build customer relationships.
  • They are responsible for recruiting, hiring, training, and managing customer service associates.
  • The role requires effective communication with internal and external stakeholders to resolve complex customer issues.

Matching Summary

The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and build customer relationships.

Skills & Requirements

Must-have

  • Leadership experience
  • Customer service management
  • Performance management

Nice-to-have

  • Team building skills
  • Effective communication
  • Coaching and development

Key Requirements

  • 1+ year of leadership experience
  • High school diploma or GED
  • Legally permitted to work in the United States

Work Rights

Not specified

Tailored Resume

Cover Letter