Shift Manager

EZCORP Inc

San Antonio, TX, United States
Base: $15.00 – $17.00 ph; bonus/equity: monthly un...
Customer service excellence
Supervising and coaching team members
Processing pawn loans and extensions
EZCORP offers a structured career path with paid training programs and opportunities for advancement in a fun and fast paced environment

Job Summary

  • EZCORP offers a structured career path with paid training programs and opportunities for advancement in a fun and fast paced environment.
  • The Retail Shift Manager role involves providing outstanding customer service, building customer relationships, and leading team members through coaching and hands-on involvement.
  • Team Members receive competitive pay, uncapped bonus potential, comprehensive benefits including free health insurance, 401(k) with company match, paid time off, holiday pay, and store discounts.

Matching Summary

EZCORP offers a structured career path with paid training programs and opportunities for advancement in a fun and fast paced environment.

Salary

Base: $15.00 – $17.00 per hour; Bonus/Equity: Monthly UNCAPPED Bonus Potential; Benefits: Free Health Insurance, 401(k) with Company Match, Paid Time Off, Holiday Pay, Store Discount

Skills & Requirements

Must-have

  • Customer service excellence
  • Supervising and coaching team members
  • Processing pawn loans and extensions
  • Opening and closing store procedures
  • Strong negotiation skills
  • Leadership and team management

Nice-to-have

  • Knowledge of pawned items
  • Sales background
  • Bilingual communication
  • Detail-oriented and organized
  • Excellent interpersonal skills

Key Requirements

  • High school diploma or GED
  • Minimum 1 year supervisory or key holder experience
  • Pass criminal background check and drug test
  • Valid driver’s license and auto insurance
  • Adherence to company policies and regulations

Work Rights

Able to pass background check and drug test

Tailored Resume

Cover Letter