Avp, Business Mo Control Callback Officer - Retail Banking (hq)

UOB United Overseas Bank Limited

Singapore
Bachelor's degree in finance related discipline
1-3 years customer service or sales support experience
Proficiency in english, mandarin, or bahasa malaysia
The role involves performing customer callback verification in preferred languages to ensure consent for purchased products

Job Summary

  • The role involves performing customer callback verification in preferred languages to ensure consent for purchased products.
  • Candidates must conduct daily health checks on phone loggers and submit detailed email confirmations to Sales Supervisors by 10:30 AM.
  • UOB is a leading bank in Asia with over 80 years of history guided by values of being Honorable, Enterprising, United, and Committed.

Matching Summary

The role involves performing customer callback verification in preferred languages to ensure consent for purchased products.

Skills & Requirements

Must-have

  • Bachelor's Degree in Finance related discipline
  • 1-3 years customer service or sales support experience
  • Proficiency in English, Mandarin, or Bahasa Malaysia

Nice-to-have

  • Proficiency in Microsoft Office Excel Word PowerPoint
  • Familiarity with basic sales product documentation
  • Basic knowledge of AML / CFT regulations

Key Requirements

  • Bachelor's Degree in Finance
  • 1-3 years experience in financial services
  • Language proficiency in Mandarin advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter