Guest relations executive ( GCE O Levels / 1 Yr Exp / Hospitality / Immediate)

CAREERNEXUS PTE. LTD.

Singapore
Customer satisfaction focus
Gst refund handling
Lost and found case resolution
The role involves organizing customer service operations with a primary focus on maintaining high customer satisfaction

Job Summary

  • The role involves organizing customer service operations with a primary focus on maintaining high customer satisfaction.
  • Responsibilities include handling Goods and Service Tax refunds, Smart-Card applications, and managing lost and found cases.
  • Candidates must possess strong communication skills to address inquiries and resolve complaints effectively.

Matching Summary

Match Score: 75

The role involves organizing customer service operations with a primary focus on maintaining high customer satisfaction.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • GST refund handling
  • Lost and found case resolution
  • Public announcement duties
  • Smart-card application support

Nice-to-have

  • Effective feedback gathering
  • Positive relationship building
  • Efficient problem solving skills

Key Requirements

  • Minimum GCE O Level qualification
  • At least 1 year of customer service experience
  • Good communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter