Service Desk Analyst

LexisNexis Risk Solutions

Singapore, Singapore
Hardware/software installation
Hardware/software troubleshooting
Basic understanding of software monitoring tools
This entry-level position provides technical end-user desktop computer support as needed under supervision

Job Summary

  • This entry-level position provides technical end-user desktop computer support as needed under supervision.
  • You'll play a key role in helping customers solve problems and protect their operations.
  • We are committed to providing a fair and accessible hiring process.

Matching Summary

This entry-level position provides technical end-user desktop computer support as needed under supervision.

Skills & Requirements

Must-have

  • hardware/software installation
  • hardware/software troubleshooting
  • basic understanding of software monitoring tools
  • understanding backup procedures
  • IT infrastructure monitoring and troubleshooting

Nice-to-have

  • good problem-solving skills
  • good organizational skills
  • technical setup at trade shows

Key Requirements

  • High school degree, technical certifications, or equivalent work experience
  • A+ Certification or other technology certifications a plus
  • Ability to travel less than 25%

Work Rights

Not specified

Tailored Resume

Cover Letter