Director Of Client Success

CRP Informationssysteme GmbH

Hawaii, US
Competitive compensation pyckage; not specified; f...
Fully remote
7-10 years client success experience
Revenue cycle management expertise
Strategic upsell and renewal skills
The Director of Client Success will lead a team to drive client satisfaction, retention, and growth through strategic planning in revenue cycle management

Job Summary

  • The Director of Client Success will lead a team to drive client satisfaction, retention, and growth through strategic planning in revenue cycle management.
  • This role requires influencing stakeholders across all levels to ensure cross-departmental collaboration and the implementation of best practices for large-scale renewals.
  • Candidates must be based in Hawaii for this primarily remote position and are expected to travel up to 50% to ensure client success.

Matching Summary

The Director of Client Success will lead a team to drive client satisfaction, retention, and growth through strategic planning in revenue cycle management.

Salary

Competitive compensation package; Not specified; Full range of employee benefits including 401(k), Health Insurance, and Paid Vacation

Skills & Requirements

Must-have

  • 7-10 years client success experience
  • Revenue cycle management expertise
  • Strategic upsell and renewal skills
  • Data-driven decision making with Excel
  • Cross-departmental influence and change management

Nice-to-have

  • Educational content development proficiency
  • Strong communication with C-suite stakeholders
  • Willingness to travel up to 50%
  • Consultative sales approach
  • Casual work environment preference

Key Requirements

  • Bachelor's degree in Healthcare Administration or Business
  • 7-10 years in client success within revenue cycle management
  • Advanced proficiency in Microsoft Excel including pivot tables
  • Professional certifications such as CRCR, EHRC, CHFP, or CMPE preferred

Work Rights

Must be based in Hawaii

Tailored Resume

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