Manager, Customer Technical Support

BRACELL BAHIA SPECIALTY CELLULOSE S A

Marunda, , Brazil
Technical solutions to customers
Product development and application development
Product testing/trials at customers’ sites
You are required to carry out responsibilities such as working closely with the commercial team by providing product introduction and recommendation to customers, developing new customers, and maintaining existing customer relationships by offering technical solutions

Job Summary

  • You are required to carry out responsibilities such as working closely with the commercial team by providing product introduction and recommendation to customers, developing new customers, and maintaining existing customer relationships by offering technical solutions.
  • You will evaluate and understand customer needs, provide suitable product recommendations and technical service solutions, and foster good customer relationships.
  • You will work closely with internal stakeholders (commercial, R&D, QA/QC, plant operation) as needed in driving customer projects, product development, and application development.

Matching Summary

You are required to carry out responsibilities such as working closely with the commercial team by providing product introduction and recommendation to customers, developing new customers, and maintaining existing customer relationships by offering technical solutions.

Skills & Requirements

Must-have

  • technical solutions to customers
  • product development and application development
  • product testing/trials at customers’ sites
  • sales leads generation
  • market and competitive information

Nice-to-have

  • dynamic work environment
  • stretch and enhance career journey
  • foster good customer relationships
  • improve technical knowledge

Key Requirements

  • Degree in Food Science Technology
  • Minimum 5 years of work experience
  • food application/food ingredient industry
  • oils & fats, confectionery or bakery
  • Strong knowledge in oils & fats, confectionary, bakery or culinary production
  • Excellent communication skills
  • Strong analytical skills
  • critical thinking and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter