Caldic B.V is seeking a Customer Service Manager for their Ho Chi Minh City location. The role involves managing customer orders, overseeing inventory operations, and leading a customer service team, with a strong emphasis on process improvement and financial oversight
Job Summary
The role involves managing the full lifecycle of customer orders, contracts, and billing issues while acting as the primary liaison.
Candidates will oversee warehouse activities, transportation logistics, and export compliance to optimize delivery routes and reduce costs.
Join a global leader offering rapid career growth within an entrepreneurial and innovation-driven team across 43 countries.
Matching Summary
Match Score: 85
Caldic B.V is seeking a Customer Service Manager for their Ho Chi Minh City location. The role involves managing customer orders, overseeing inventory operations, and leading a customer service team, with a strong emphasis on process improvement and financial oversight.
Skills & Requirements
Must-have
Manage customer orders and contracts
Oversee warehouse inventory operations
Handle export shipments and customs clearance
Utilize ERP systems for reporting
Lead and coach customer service teams
Nice-to-have
Strong communication skills
Creative problem-solving abilities
Proactive and enthusiastic attitude
Experience with cost optimization initiatives
Ability to work independently on multiple projects
Key Requirements
Degree in Business Administration or Supply Chain Management