Senior Customer Service Representative, Customer Engagement Team

Banklife

Hybrid
Excellent telephone manner
Good interpersonal skills
Self-motivated and able to work independently
The customer is the focus of everything we do, and millions of end users rely on our products daily

Job Summary

  • The customer is the focus of everything we do, and millions of end users rely on our products daily.
  • You will complete a pre-defined volume of outbound calls and resolve customer requests within standard response times.
  • We offer a competitive salary and benefits packages with a focus on growing your career path with us.

Matching Summary

The customer is the focus of everything we do, and millions of end users rely on our products daily.

Skills & Requirements

Must-have

  • Excellent telephone manner
  • Good interpersonal skills
  • Self-motivated and able to work independently

Nice-to-have

  • Experience in Individual Financial Products
  • Mature and pleasant personality
  • Ability to follow through on commitments

Key Requirements

  • 2+ years of customer service experience
  • HKDSE/HKCEE/diploma qualification required
  • Good communication skills in English and Chinese

Work Rights

Not specified

Tailored Resume

Cover Letter