Senior Success Guide, Salesforce Platform/core Clouds - French Or German Speaking
Salesforce UK
Not specified; not specified; benefits include bal...
Not specified
2+ years customer success or technical support experience
Strong problem-solving mindset for complex products
Ability to explain technical concepts clearly
Salesforce UK is seeking a Senior Success Guide for their Salesforce Platform/core Clouds who is fluent in either French or German. The role involves supporting customer adoption of Salesforce products through expert coaching and technical guidance, emphasizing strong problem-solving skills and a customer-first approach
Job Summary
This role focuses on supporting customer adoption through Success Requests and Expert Coaching Sessions while building strong product expertise.
Success Guides work closely with customers and internal partners to answer technical questions, unblock adoption challenges, and help customers move forward with confidence.
The company is looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Matching Summary
Match Score: 85
Salesforce UK is seeking a Senior Success Guide for their Salesforce Platform/core Clouds who is fluent in either French or German. The role involves supporting customer adoption of Salesforce products through expert coaching and technical guidance, emphasizing strong problem-solving skills and a customer-first approach.
Salary
Not specified; Not specified; Benefits include balance resources and AI agents
Skills & Requirements
Must-have
2+ years customer success or technical support experience
Strong problem-solving mindset for complex products
Ability to explain technical concepts clearly
Nice-to-have
Consultative communication style with non-technical audiences
Passion for AI and workforce transformation innovation
Experience supporting customers in a SaaS environment
Key Requirements
French or German speaking proficiency required
Foundational experience with Salesforce or related enterprise software
2+ years relevant experience in customer success or consulting