The role involves delivering exceptional on-site IT support to employees, agencies, and clients while ensuring deskside operations and meeting room AV are maintained
Job Summary
The role involves delivering exceptional on-site IT support to employees, agencies, and clients while ensuring deskside operations and meeting room AV are maintained.
You will play a key part in the company's transformation to modernize ways of working, shift to cloud-based architectures, and drive automation.
WPP fosters a culture of creativity, belonging, and continuous learning, offering opportunities to work at an unparalleled scale with passionate people.
Matching Summary
The role involves delivering exceptional on-site IT support to employees, agencies, and clients while ensuring deskside operations and meeting room AV are maintained.
Skills & Requirements
Must-have
3-5 years IT help desk experience
Windows and Mac OS cross-platform expertise
On-site work requirement in San José
Advanced English communication skills
Level 1 and 2 incident resolution
Nice-to-have
AV technology working knowledge
Proactive problem-solving attitude
Empathy for diverse end users
Collaboration across global teams
Customer-focused service approach
Key Requirements
3–5 years experience in IT help desk or deskside support
Must be available for 100% on-site work
Strong written and verbal English communication skills