Guest Services Representative - Patient Experience

Advocate Health

Davie, Unknown
Base: $18.85 - $28.30; bonus/equity: not specified...
**
Excellent customer service skills
Assisting patients and visitors
Way finding and escorting
** Advocate Health is seeking a part-time Guest Services Representative to enhance patient experience at their Davie Medical Center. The role involves providing excellent customer service, assisting patients and visitors, and maintaining a welcoming environment. **

Job Summary

  • Greets and assists patients, visitors, and guests upon arrival, displaying excellent customer service skills at all times.
  • Answers incoming calls in a courteous and helpful manner and communicates transportation requests to Shuttle Service.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.

Matching Summary

Match Score: 75

** Advocate Health is seeking a part-time Guest Services Representative to enhance patient experience at their Davie Medical Center. The role involves providing excellent customer service, assisting patients and visitors, and maintaining a welcoming environment. **

Salary

Base: $18.85 - $28.30; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Assisting patients and visitors
  • Way finding and escorting
  • Answering incoming calls
  • Maintaining lobby neatness

Nice-to-have

  • Critical thinking under pressure
  • Concentration and quick response
  • Teamwork and volunteer direction

Key Requirements

  • High School education required
  • Customer service experience required
  • Computer and data entry skills required
  • Prior experience in healthcare preferred
  • Must speak fluent English

Work Rights

Not specified

Tailored Resume

Cover Letter