Service Business Development Center Agent

Wesley Chapel Toyota

Wesley Chapel, FL, United States
Outbound and inbound customer phone calls
Responding via email and phone
Setting appointments for service department
Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025

Job Summary

  • Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.
  • We are looking for a motivated and customer focused Business Development Center Agent to join our Service BDC team.
  • We offer best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Wesley Chapel Toyota is a Toyota Presidents Award winner and recognized by Automotive News as a Best Dealership to Work For in 2023, 2024, and 2025.

Skills & Requirements

Must-have

  • Outbound and inbound customer phone calls
  • Responding via email and phone
  • Setting appointments for Service Department
  • Entering customer information into CRM
  • Accurately scheduling service appointments

Nice-to-have

  • Customer focused, energetic, self motivated
  • Positive, team oriented environment
  • Bilingual Spanish is a plus
  • Addressing customer concerns promptly

Key Requirements

  • High School graduate or equivalent
  • 18 years or older required
  • Experience in customer service or call center
  • Strong communication skills
  • Excellent computer skills
  • Highly organized with strong attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter