This role involves leading a specialist team to elevate the customer experience across Australia and New Zealand by managing onboarding, enablement tools, and key programs
Job Summary
This role involves leading a specialist team to elevate the customer experience across Australia and New Zealand by managing onboarding, enablement tools, and key programs.
The position requires overseeing data analytics and reporting to identify trends and guide the sales team towards high-value opportunities aligned with strategic objectives.
Covetrus offers a family-friendly culture with benefits including flexible hybrid work options, dog-friendly offices, generous product discounts, and professional development courses.
Matching Summary
This role involves leading a specialist team to elevate the customer experience across Australia and New Zealand by managing onboarding, enablement tools, and key programs.
Skills & Requirements
Must-have
Sales enablement or commercial support experience
Team leadership and coaching capabilities
Advanced analytical skills with CRM systems
Experience in matrix organization navigation
Strong organizational and time management skills
Nice-to-have
Industry experience in animal health sector
Collaboration skills for complex customers
Background in event planning and logistics
Familiarity with veterinary practice partners
Proven track record in strategic focus areas
Key Requirements
Demonstrated experience in sales enablement or sales operations
Experience in leading a team within a sales organization
Advanced analytical skills with CRM systems like Salesforce or Dynamics