Digital Process Manager Services (m/w/d)

Korber AG

Grabs, , Switzerland
On-site
After-sales process analysis
Crm and sales force systems
Digital transformation support
Korber AG is seeking a Digital Process Manager Services to enhance their customer service team's efficiency in the pharmaceutical packaging sector. The ideal candidate will possess strong technical skills, experience in process optimization, and the ability to manage digital transformation projects

Job Summary

  • In this exciting position, you support the Customer Service Team with your technical and process knowledge to secure and further develop quality standards.
  • You will lead digitalization projects, coordinate software updates, and harmonize processes across sister companies and internal departments.
  • The company offers a top working climate, flexible working hours, support for further education, and additional benefits like company events and fitness subscriptions.

Matching Summary

Match Score: 85

Korber AG is seeking a Digital Process Manager Services to enhance their customer service team's efficiency in the pharmaceutical packaging sector. The ideal candidate will possess strong technical skills, experience in process optimization, and the ability to manage digital transformation projects.

Skills & Requirements

Must-have

  • After-Sales Process Analysis
  • CRM and Sales Force Systems
  • Digital Transformation Support
  • Process Optimization in Service
  • System Testing and Coordination
  • User Training and Documentation

Nice-to-have

  • Change Management Experience
  • Clear Communication Skills
  • Structured and Analytical Work Style
  • Collaboration with Internal Departments
  • Fluent German and English

Key Requirements

  • Completed degree or training in Business Informatics or related field
  • Experience in after-sales processes in industrial companies
  • Good business understanding
  • Experience with business and service systems such as CRM, ERP
  • Fluent German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter