Senior Program Manager - Tech, Customer Success Center of Excellence, AWS Specialist and Partner Organization
Amazon
San Francisco, CA, US
Not specified; not specified; not specified
On-site
Strong technical acumen for cloud services
Experience managing cross-team initiatives
Ability to synthesize data into strategic narratives
This role serves as the operational backbone for the Customer Success Center of Excellence, managing execution-oriented initiatives across multiple teams
Job Summary
This role serves as the operational backbone for the Customer Success Center of Excellence, managing execution-oriented initiatives across multiple teams.
The Principal Program Manager will own the development of Quarterly Business Reviews and coordinate executive forums to drive organizational alignment.
AWS offers a diverse and inclusive team culture with mentorship opportunities and a focus on work-life harmony.
Matching Summary
This role serves as the operational backbone for the Customer Success Center of Excellence, managing execution-oriented initiatives across multiple teams.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Strong technical acumen for cloud services
Experience managing cross-team initiatives
Ability to synthesize data into strategic narratives
Executive-level communication skills
Budget and headcount management experience
Nice-to-have
Bias for action in ambiguous situations
Exceptional judgment and ownership sense
Discretion with sensitive information
Proactive barrier identification skills
Strategic relationship building capabilities
Key Requirements
Technical fluency in customer success tooling
Experience orchestrating QBRs and planning cycles
Capability to manage competing priorities in fast-paced environments