The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department
Job Summary
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits.
Matching Summary
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
Skills & Requirements
Must-have
Processing arrival and departure activities
Verifying insurance and referrals
Adhering to HIPAA privacy and security
Maintaining efficient patient flow
Nice-to-have
Courteous and professional patient interaction
Emphasis on prompt and courteous treatment
Supporting Jefferson Experience delivery
Key Requirements
HS Diploma or equivalent required
Customer service and/or patient facing healthcare experience preferred