Summer Intern - Product Management (ai Chatbot & Self-service)

INGRAM MICRO

Irvine, CA, USA
Base: usd $48,200.00 - $77,100.00 py; bonus/equity...
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Analyze chatbot interactions
Knowledge base gap analysis
Improve chatbot effectiveness
** Ingram Micro is seeking a Summer Intern for Product Management focused on AI Chatbots and Self-Service, offering a 10-week paid internship program in Irvine, CA. Ideal candidates should be college students or recent graduates with interests in AI and customer experience, ready to analyze data and improve chatbot effectiveness. **

Job Summary

  • Join a leading technology company driving the global IT ecosystem and shaping the future.
  • Work on analyzing chatbot interactions, identifying knowledge base gaps, and improving chatbot effectiveness to enhance customer experience.
  • Participate in a 10-week PAID Summer Internship Program with cohort activities including learning & development trainings and executive speaker sessions.

Matching Summary

Match Score: 75

** Ingram Micro is seeking a Summer Intern for Product Management focused on AI Chatbots and Self-Service, offering a 10-week paid internship program in Irvine, CA. Ideal candidates should be college students or recent graduates with interests in AI and customer experience, ready to analyze data and improve chatbot effectiveness. **

Salary

Base: USD $48,200.00 - $77,100.00 per year; Bonus/Equity: Not specified; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance, wellbeing benefits

Skills & Requirements

Must-have

  • Analyze chatbot interactions
  • Knowledge base gap analysis
  • Improve chatbot effectiveness
  • Drive self-service adoption
  • Customer experience insights
  • AI-driven support improvements

Nice-to-have

  • Academic exposure to AI
  • Strong interest in digital customer experience
  • Technical curiosity
  • Ability to synthesize information

Key Requirements

  • Actively enrolled in college/university or recently graduated
  • Juniors or seniors preferred
  • Data analysis skills
  • Analytical and problem-solving skills
  • Communication and documentation skills

Work Rights

Not specified

Tailored Resume

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