Solutions Support Engineer, (cloud Security & Ai)

Wizinc

Remote
**
Fluency in japanese language required
Business level english proficiency
Troubleshooting technical customer issues
** Wizinc is seeking a Solutions Support Engineer fluent in Japanese and business-level English to provide technical support for their cloud security products. The role involves troubleshooting, system administration, and creating automated solutions to enhance customer support. **

Job Summary

  • Wiz is the fastest-growing software company ever, helping organizations secure cloud environments that accelerate their businesses.
  • As a Solutions Support Engineer, you will troubleshoot technical problems using debugging, networking, system administration, and coding to create scalable solutions.
  • The role requires fluency in Japanese with business-level English and participation in an on-call rotation for after-hours support coverage.

Matching Summary

Match Score: 75

** Wizinc is seeking a Solutions Support Engineer fluent in Japanese and business-level English to provide technical support for their cloud security products. The role involves troubleshooting, system administration, and creating automated solutions to enhance customer support. **

Skills & Requirements

Must-have

  • Fluency in Japanese language required
  • Business level English proficiency
  • Troubleshooting technical customer issues
  • Incident management coordination
  • Automation and scripting skills

Nice-to-have

  • Collaboration across global teams
  • Creative problem-solving mindset
  • Experience with cloud infrastructure
  • Customer-focused technical support
  • Scaling support offerings

Key Requirements

  • Fluency in Japanese
  • Business level English
  • On-call rotation availability

Work Rights

Not specified

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