Manager- Service

KONE Corporation

Bengaluru, India
Not specified (assumed hybrid or onsite due to operational responsibilities)
Accountable for safety of employees and end-users
Leading maintenance operations
Quality and profitability of service delivery
KONE Corporation is seeking a Manager for Service in Bengaluru, India, responsible for overseeing maintenance operations, ensuring safety and customer satisfaction, and managing a team of supervisors. The role focuses on leadership, performance management, and driving customer-centric initiatives while adhering to KONE's values of safety, sustainability, and employee engagement

Job Summary

  • Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises.
  • Responsible for high level of customer satisfaction in the region or unit and leading the Maintenance operations ensuring quality and profitability.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Match Score: 85

KONE Corporation is seeking a Manager for Service in Bengaluru, India, responsible for overseeing maintenance operations, ensuring safety and customer satisfaction, and managing a team of supervisors. The role focuses on leadership, performance management, and driving customer-centric initiatives while adhering to KONE's values of safety, sustainability, and employee engagement.

Skills & Requirements

Must-have

  • Accountable for safety of employees and end-users
  • Leading Maintenance operations
  • Quality and profitability of service delivery
  • Cascading FL and regional direction
  • Received orders and monetary value sales targets
  • Customer experience acceleration touchpoints

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement initiatives
  • Sustainability is an integral part of our culture
  • Ethical business practices
  • Trust and respect each other

Key Requirements

  • Individual target setting and action planning
  • Individual Operations Plans for supervisors
  • Weekly 1-on-1 Traction Control discussion
  • Regular field/customer visits with supervisors
  • Regular field audits with supervisors

Work Rights

Not specified

Tailored Resume

Cover Letter