Customer Success Manager

Scandit

Ottawa, Canada
On-site
Saas or retail tech experience
Enterprise retail client experience
Strong project management skills
Scandit gives people superpowers by automating workflows and providing actionable insights to businesses

Job Summary

  • Scandit gives people superpowers by automating workflows and providing actionable insights to businesses.
  • As a CSM for Shelfview, you will play a critical role in planning, executing, and supporting pilot programs with some of the world’s largest grocers and retailers.
  • Scandit offers a smart, people-first culture, flexible working options, and opportunities for learning and development.

Matching Summary

Scandit gives people superpowers by automating workflows and providing actionable insights to businesses.

Skills & Requirements

Must-have

  • SaaS or retail tech experience
  • Enterprise retail client experience
  • Strong project management skills
  • Analytical mindset with data
  • Excellent communication skills
  • Extensive travel (50%+)

Nice-to-have

  • Relationship building
  • Customer obsession
  • Product expertise
  • Trusted advisor
  • Grocery or retail specific experience

Key Requirements

  • Proven success in customer-facing roles
  • Experience with enterprise retail clients
  • Strong project management skills
  • Able and willing to travel extensively (50%+)
  • Valid driver’s license
  • Based in Canada (ideally Ottawa or Montreal)

Work Rights

Not specified

Tailored Resume

Cover Letter