Technical Support Engineer

Airbus Defence and Space Oy

Hybrid
Incident management experience
Problem management skills
Sw deployment expertise
This role involves connecting those who protect by designing, implementing, and integrating innovative technological solutions for public safety customers

Job Summary

  • This role involves connecting those who protect by designing, implementing, and integrating innovative technological solutions for public safety customers.
  • You will be responsible for analyzing faults, managing incidents, and ensuring compliance with contractually agreed service levels within a multicultural team.
  • The position offers hybrid working flexibility allowing up to 2 days per week remotely while fostering a collaborative culture focused on diversity.

Matching Summary

This role involves connecting those who protect by designing, implementing, and integrating innovative technological solutions for public safety customers.

Skills & Requirements

Must-have

  • Incident management experience
  • Problem management skills
  • SW deployment expertise
  • Service validation knowledge
  • CRM and trouble ticket systems
  • Digital radio/mobile radio systems
  • UNIX/Linux/Windows operating systems

Nice-to-have

  • Multicultural environment collaboration
  • Strong communication skills in English
  • Solution oriented approach
  • Structured and analytical mindset
  • Ability to work independently
  • Knowledge of Nokia DX platform
  • Experience with TETRA/DMR networks

Key Requirements

  • Minimum 3 years professional experience
  • University studies in engineering or computer science
  • Standard Finnish security clearance required
  • ITIL Foundation certification appreciated

Work Rights

Standard Finnish security clearance required

Tailored Resume

Cover Letter