Not specified; flexible benefits available; compet...
Hybrid
Proactive customer service skills
Experience in customer retention
Ability to work 11:00 to 20:00 schedule
Johnson Controls Inc is seeking a Customer Loyalty Operator for their Las Rozas, Spain location, focusing on customer support and retention in their electronic security division. The role requires proactive customer engagement, problem-solving abilities, and excellent communication skills, with a hybrid work model
Job Summary
The role involves providing proactive and personalized attention to maintain excellent customer satisfaction levels.
Responsibilities include identifying client needs to prevent service cancellations and managing payment issues.
Johnson Controls offers a competitive compensation package, flexible benefits, and opportunities for professional development.
Matching Summary
Match Score: 85
Johnson Controls Inc is seeking a Customer Loyalty Operator for their Las Rozas, Spain location, focusing on customer support and retention in their electronic security division. The role requires proactive customer engagement, problem-solving abilities, and excellent communication skills, with a hybrid work model.
Salary
Not specified; Flexible benefits available; Competitive package based on qualification
Skills & Requirements
Must-have
Proactive customer service skills
Experience in customer retention
Ability to work 11:00 to 20:00 schedule
Strong verbal communication abilities
CRM system familiarity
Nice-to-have
High level of English proficiency
Empathetic attitude towards clients
Cross-selling experience
Adaptability to different personalities
Problem-solving under pressure
Key Requirements
Academic training related to the function
Demonstrated experience in customer service or retention