Guest Service Agent

Novotel Bali Ubud Resort

Ubud, Indonesia
On-site
Minimum 1 year resort or hotel experience
Proficiency in english verbal and written
Strong interpersonal and problem solving abilities
Join a global Accor network member offering development opportunities across 45 brands and 5,500 hotels

Job Summary

  • Join a global Accor network member offering development opportunities across 45 brands and 5,500 hotels.
  • Provide warm reception to guests ensuring smooth check-in processes and addressing immediate inquiries.
  • Act as the primary point of contact for guests throughout their stay to resolve issues and provide personalized recommendations.

Matching Summary

Match Score: 85

Join a global Accor network member offering development opportunities across 45 brands and 5,500 hotels.

Skills & Requirements

Must-have

  • Minimum 1 year resort or hotel experience
  • Proficiency in English verbal and written
  • Strong interpersonal and problem solving abilities

Nice-to-have

  • University degree in Tourism & Hotel Management
  • Team-oriented mindset
  • Focused on guest satisfaction

Key Requirements

  • Minimum 1 year working experience in same function
  • University degree preferably Tourism & Hotel Management
  • Proficiency in English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter