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AIG Australia is seeking a Regional Client Engagement Leader for the EMEA region to enhance client relationships and drive growth through data-driven insights. The role involves leading client strategy, improving customer satisfaction, and collaborating across teams to deliver holistic solutions for major clients. Ideal candidates should have a background in business development within the insurance sector and proficiency in multiple European languages.
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Job Summary
The role leads client strategy for major accounts across the EMEA region to drive loyalty and business growth.
Candidates must leverage data insights to enhance offerings beyond traditional risk transfer and improve Net Promoter Scores.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 75
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AIG Australia is seeking a Regional Client Engagement Leader for the EMEA region to enhance client relationships and drive growth through data-driven insights. The role involves leading client strategy, improving customer satisfaction, and collaborating across teams to deliver holistic solutions for major clients. Ideal candidates should have a background in business development within the insurance sector and proficiency in multiple European languages.
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Skills & Requirements
Must-have
Regional client engagement leadership
Data-driven decision making in insurance
Major account relationship management
Cross-functional collaboration with underwriting
NPS and CSAT improvement strategies
Nice-to-have
Experience with captive clients
Knowledge of ESG and climate change topics
Strong interpersonal problem-solving skills
Ability to work in fast-paced environment
Creative approach to service innovation
Key Requirements
Master's degree in Business, Law or equivalent
In-depth experience in Insurance and Financial Services
Fluency in English and one continental European language
Proven track record in regional client programs
Experience in risk management and project management