Regional Client Engagement Leader, Emea

AIG Australia

Luxembourg
**
Regional client engagement leadership
Data-driven decision making in insurance
Major account relationship management
** AIG Australia is seeking a Regional Client Engagement Leader for the EMEA region to enhance client relationships and drive growth through data-driven insights. The role involves leading client strategy, improving customer satisfaction, and collaborating across teams to deliver holistic solutions for major clients. Ideal candidates should have a background in business development within the insurance sector and proficiency in multiple European languages. **

Job Summary

  • The role leads client strategy for major accounts across the EMEA region to drive loyalty and business growth.
  • Candidates must leverage data insights to enhance offerings beyond traditional risk transfer and improve Net Promoter Scores.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 75

** AIG Australia is seeking a Regional Client Engagement Leader for the EMEA region to enhance client relationships and drive growth through data-driven insights. The role involves leading client strategy, improving customer satisfaction, and collaborating across teams to deliver holistic solutions for major clients. Ideal candidates should have a background in business development within the insurance sector and proficiency in multiple European languages. **

Skills & Requirements

Must-have

  • Regional client engagement leadership
  • Data-driven decision making in insurance
  • Major account relationship management
  • Cross-functional collaboration with underwriting
  • NPS and CSAT improvement strategies

Nice-to-have

  • Experience with captive clients
  • Knowledge of ESG and climate change topics
  • Strong interpersonal problem-solving skills
  • Ability to work in fast-paced environment
  • Creative approach to service innovation

Key Requirements

  • Master's degree in Business, Law or equivalent
  • In-depth experience in Insurance and Financial Services
  • Fluency in English and one continental European language
  • Proven track record in regional client programs
  • Experience in risk management and project management

Work Rights

Not specified

Tailored Resume

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