The Registration Specialist Lead provides day-to-day leadership and operational support for the front office registration team within a large Family Medicine practice
Job Summary
The Registration Specialist Lead provides day-to-day leadership and operational support for the front office registration team within a large Family Medicine practice.
This role partners closely with the Practice Manager and MA Team Lead to ensure efficient workflows, a high-quality patient experience, and a respectful, supportive team culture.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
Matching Summary
The Registration Specialist Lead provides day-to-day leadership and operational support for the front office registration team within a large Family Medicine practice.
Skills & Requirements
Must-have
Front office registration team leadership
Patient experience and service excellence
Daily front office huddles
Oversee front office workflows
Monitor ARR and reconcile errors
Time-of-service collections
Nice-to-have
Proactive leader
Thrives in fast-paced environment
Values collaboration
Respectful, inclusive, and supportive team environment
Process improvement initiatives
Key Requirements
Minimum of three (3) years of relevant experience
Certified Medical Administrative Assistant (CMAA) certification required
High School Diploma or GED required
Foundations of Leadership completion within six months