Client Care Co-ordinator

Cromwell Vets

St Neots, United Kingdom
£12.33 ph; not specified; not specified
Onsite
Client welcome and pet handling
Polite and empathetic phone manner
Efficient enquiry resolution
Welcome clients and their pets to the practice in a warm, professional manner and provide support to our brilliant team

Job Summary

  • Welcome clients and their pets to the practice in a warm, professional manner and provide support to our brilliant team.
  • Roles and responsibilities include welcoming clients and their pets, answering the phone, managing diaries, assisting with administrative duties, and debt management.
  • We offer BVRA training to support growth within the role and provide a comprehensive benefits package including annual leave, life assurance, and a pension scheme.

Matching Summary

Welcome clients and their pets to the practice in a warm, professional manner and provide support to our brilliant team.

Salary

£12.33 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Client welcome and pet handling
  • Polite and empathetic phone manner
  • Efficient enquiry resolution
  • Diary and appointment management
  • Administrative duties
  • Debt management and payment collection
  • Valid driving license required

Nice-to-have

  • Pro-active and friendly attitude
  • Desire to grow within the role
  • Flexibility to cover shifts
  • Previous veterinary experience

Key Requirements

  • Must have a valid driving license
  • Must be flexible and able to cover shifts
  • Strong administration and organisation skills
  • Confident telephone manner
  • Reception or client care experience
  • Cash handling and till operation
  • IT skills (Word, Excel, Outlook)

Work Rights

Not specified

Tailored Resume

Cover Letter