Asesor De Servicio Sucursal Monterrey

Scania CV AB

Monterrey, NLE, MX
**
Client relationship management
Maintenance plan monitoring
Additional service offerings
** Scania CV AB is seeking a Service Advisor for their Monterrey location to manage customer interactions, maintenance plans, and service-related communications. The ideal candidate should have a secondary or higher education and be skilled in customer relations and service support. **

Job Summary

  • Provide customer support by monitoring maintenance plans, offering additional services, and acquiring new clients.
  • Manage service appointments, create work orders, and ensure quality transactions while keeping clients informed about their vehicle status.
  • Facilitate constant communication between clients and the workshop to ensure smooth operations and customer satisfaction.

Matching Summary

Match Score: 75

** Scania CV AB is seeking a Service Advisor for their Monterrey location to manage customer interactions, maintenance plans, and service-related communications. The ideal candidate should have a secondary or higher education and be skilled in customer relations and service support. **

Skills & Requirements

Must-have

  • Client relationship management
  • Maintenance plan monitoring
  • Additional service offerings
  • New client acquisition
  • Work order creation
  • Electronic checklist usage

Nice-to-have

  • Client communication
  • Workload balancing
  • Customer satisfaction focus
  • Negotiation skills

Key Requirements

  • Preparatoria Terminada o licenciatura
  • Secundaria / Intermedia + (5 GCSE)

Work Rights

Not specified

Tailored Resume

Cover Letter