Base: $25.30 - $37.95 ph; bonus/equity: not specif...
Fully remote
3 years customer service experience
Complaint and conflict resolution skills
Healthcare processes knowledge
Advocate Aurora Health is seeking a fully remote Patient Relations Representative to address patient concerns and enhance their healthcare experience. The role requires strong communication and conflict resolution skills, along with experience in customer service within healthcare
Job Summary
This role involves communicating with patients and families to resolve concerns and analyze patient experience data for organizational improvement.
The position requires coordinating with physicians and operational leaders to develop action plans that reduce liability and enhance patient outcomes.
Advocate Health offers a comprehensive benefits package including health insurance, retirement matching, and paid time off for eligible full-time teammates.
Matching Summary
Match Score: 85
Advocate Aurora Health is seeking a fully remote Patient Relations Representative to address patient concerns and enhance their healthcare experience. The role requires strong communication and conflict resolution skills, along with experience in customer service within healthcare.
Salary
Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match