Customer Experience Specialist (flemish-speaking) - Remote - Automotive Industry Jl01

Concentrix

Barcelona, Spain
Base: 21.376 euros grosspyear; bonus/equity: up to...
Fully remote
Flemish and english proficiency
Customer service experience
Professional communication skills
As a Customer Experience Specialist, you will lead structured follow-up and support calls with prospective customers and represent a premium automotive brand with professionalism

Job Summary

  • As a Customer Experience Specialist, you will lead structured follow-up and support calls with prospective customers and represent a premium automotive brand with professionalism.
  • You will reinforce brand value, identify customer concerns, collect key insights, and maintain relationship continuity by managing follow-up and offer-related calls.
  • Concentrix offers a full-time permanent contract, remote work anywhere in Spain, full paid training, career development programs, and a competitive salary with bonus and private medical insurance.

Matching Summary

As a Customer Experience Specialist, you will lead structured follow-up and support calls with prospective customers and represent a premium automotive brand with professionalism.

Salary

Base: 21.376 euros gross/year; Bonus/Equity: up to 3.000 euros gross/year; Benefits: private medical insurance

Skills & Requirements

Must-have

  • Flemish and English proficiency
  • Customer service experience
  • Professional communication skills
  • Structured follow-up calls
  • Brand representation

Nice-to-have

  • Interest in automotive industry
  • Experience in luxury sectors
  • Discreet handling of sensitive topics

Key Requirements

  • High school diploma minimum
  • Bilingual Flemish and English
  • Customer service or sales experience
  • Comfortable with scripted calls

Work Rights

Not specified

Tailored Resume

Cover Letter