Enterprise Tooling Jira Support Engineer

Lseg

Atlassian jira administration and configuration
Jira service management (jsm) setup
Groovy scripting for automation
The role involves configuring, administering, and optimizing Atlassian tools like Jira and Confluence to streamline team workflows

Job Summary

  • The role involves configuring, administering, and optimizing Atlassian tools like Jira and Confluence to streamline team workflows.
  • Candidates must have 8+ years of experience and possess strong analytical skills alongside scripting capabilities in Groovy or Python.
  • LSEG offers a dynamic culture valuing innovation, quality, and continuous improvement within a global organization of 25,000 people.

Matching Summary

The role involves configuring, administering, and optimizing Atlassian tools like Jira and Confluence to streamline team workflows.

Skills & Requirements

Must-have

  • Atlassian Jira administration and configuration
  • Jira Service Management (JSM) setup
  • Groovy scripting for automation
  • REST API integration with enterprise tools
  • Complex workflow design and management
  • Experience with Clarity or Planview portfolio tools

Nice-to-have

  • Knowledge of AI chatbots and LLMs
  • Node.js/React skills for Atlassian Forge
  • Global experience working across multiple locations
  • Strong stakeholder management and communication
  • Understanding of Agile Scrum and Kanban frameworks

Key Requirements

  • 8+ years of experience in Atlassian tooling
  • Degree in Computer Science or equivalent experience
  • Proven training in software development lifecycle methodologies

Work Rights

Not specified

Tailored Resume

Cover Letter