Operational Support Analyst

University of Arkansas System

Little Rock, Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Ticket review and research
The Operational Support Analyst assists with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports

Job Summary

  • The Operational Support Analyst assists with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.
  • This part-time position involves supporting operational and hygiene tasks such as customer changes, org studio, and unassigned tasks, with up to 20 hours of work per week.
  • The University of Arkansas System is committed to providing access to academic and professional opportunities and developing intellectual growth and cultural awareness in its students.

Matching Summary

The Operational Support Analyst assists with daily review and resolution of duplicate records, ticket review, research, documentation verification, and campus-focused reports.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and research
  • Campus-focused reports
  • Customer changes and org studio

Nice-to-have

  • Creative thinking
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large data volumes
  • Proficient Excel, Access, or SAS
  • Proof of legal authority to work

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter