Spécialiste Du Support Technique (crc) / Customer Technical Support Specialist (crc)
Airbus Canada Limited Partnership
Mirabel, Quebec, Canada
Attractive salary; annual bonus; group insurance, ...
Hybrid
3-5 years aircraft maintenance experience
Ame licence m or e or bachelor degree
Strong knowledge of aircraft systems and structures
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment
Job Summary
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.
The position requires performing initial structural damage assessments and creating step-by-step action plans for troubleshooting mechanical systems or avionics.
Employees benefit from an attractive salary, annual bonus, group insurance, pension plan, and access to over 10,000 e-learning courses.
Matching Summary
This role involves responding to customer technical queries and resolving a wide range of in-service issues within a 24/7 environment.
Salary
Attractive salary; Annual bonus; Group insurance, pension plan, share purchase plan
Skills & Requirements
Must-have
3-5 years aircraft maintenance experience
AME Licence M or E or Bachelor degree
Strong knowledge of aircraft systems and structures
Experience with ASRM/ASRP technical data
Ability to work 24/7 rotational schedule
Nice-to-have
Excellent communication skills in French and English
Experience dealing with customers under stress
Willingness to travel up to 25% domestically and internationally