Operation Lead

Centific Global

Base: $100k annually; bonus/equity: not specified;...
Fully remote
5 years service operations management experience
2 years vendor-side experience with fortune 200
Experience with global remote team collaboration
Centific Global seeks an Operations Lead to oversee the discovery phase for GenAI and AI data services, focusing on operational strategy, process improvement, and stakeholder management. The ideal candidate should have a strong background in service operations, project management, and experience in collaborating with global teams in the tech industry

Job Summary

  • The Operations Lead will drive the discovery phase of new GenAI opportunities including scope definition and workflow design.
  • This role requires collaborating with Solution Engineers to evaluate, test, and integrate new tooling for successful solution deployment.
  • Centific aims to reduce GenAI costs by up to 80% while bringing solutions to market 50% faster through its integrated ecosystem.

Matching Summary

Match Score: 85

Centific Global seeks an Operations Lead to oversee the discovery phase for GenAI and AI data services, focusing on operational strategy, process improvement, and stakeholder management. The ideal candidate should have a strong background in service operations, project management, and experience in collaborating with global teams in the tech industry.

Salary

Base: $100K Annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5 years service operations management experience
  • 2 years vendor-side experience with Fortune 200
  • Experience with global remote team collaboration
  • Technical understanding of data ingestion pipelines
  • Proficiency in JIRA workflows and Office tools

Nice-to-have

  • Client-side pre-sales experience
  • GenAI and AI/ML project background
  • Six Sigma or PMP certification
  • Advanced degree in related field
  • Strong strategic thinking and ownership

Key Requirements

  • Bachelor's degree in Data Science, Operations Management, or Engineering
  • Minimum 5 years in service operations management
  • Minimum 2 years vendor-side experience with large tech companies
  • Experience preparing program data for stakeholders
  • Not specified

Work Rights

Not specified

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