Collections Analyst

Salesforce

Not specified; not specified; benefits include tim...
Customer service experience in collections
Strong communication and negotiation skills
Ability to collaborate with cross-functional teams
Join Salesforce as a Credit and Collections Specialist to ensure customers stay on track while contributing to business success

Job Summary

  • Join Salesforce as a Credit and Collections Specialist to ensure customers stay on track while contributing to business success.
  • Key responsibilities include initiating proactive collection calls, resolving billing disputes, and negotiating payment plans for financially distressed accounts.
  • The role offers opportunities for professional growth within a supportive team that values innovation and core company values.

Matching Summary

Join Salesforce as a Credit and Collections Specialist to ensure customers stay on track while contributing to business success.

Salary

Not specified; Not specified; Benefits include time off, medical, dental, vision, mental health support, paid parental leave, life insurance, disability insurance, 401(k), and employee stock purchasing program

Skills & Requirements

Must-have

  • Customer service experience in collections
  • Strong communication and negotiation skills
  • Ability to collaborate with cross-functional teams

Nice-to-have

  • Process improvement project experience
  • Mentoring and training team members
  • Detail-oriented organizational skills

Key Requirements

  • Minimum of 1+ years of experience in customer service or collections

Work Rights

Not specified

Tailored Resume

Cover Letter