You will be responsible for building, managing, and scaling IT operational support for our growing Tokyo, Japan office
Job Summary
You will be responsible for building, managing, and scaling IT operational support for our growing Tokyo, Japan office.
Support day-to-day IT operations at the Tokyo, Japan office through various communication channels and provide Level 1 and Level 2 technical support to end-users.
Employees are offered social insurance, paid leaves, allowances, benefits, employee discounts, and participate in celebrations and team-building activities.
Matching Summary
You will be responsible for building, managing, and scaling IT operational support for our growing Tokyo, Japan office.
Skills & Requirements
Must-have
Day-to-day IT operations support
Level 1 and Level 2 technical support
Hardware and software troubleshooting
AV equipment maintenance
After-hours on-call support
Nice-to-have
White glove executive support
Systematic problem-solving approach
Adapt to changing priorities
Fun working environment
Employee discounts on services
Key Requirements
2 years of experience
Bachelor's degree or IT certifications
Experience supporting Windows, macOS, networking
1+ years with Active Directory, Okta, Google Workspace