Technical Go-live Readiness Manager

Workday

Not specified; not specified; not specified
4+ years technical support experience
Erp system performance expertise
Customer-facing deployment management
The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments

Job Summary

  • The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments.
  • Candidates must possess a solid grasp of underlying technologies and Workday's architecture to drive issue resolution with internal teams.
  • This position requires managing expectations and coordinating team efforts to solve complex problems while thriving in a fast-paced environment.

Matching Summary

The role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • ERP system performance expertise
  • Customer-facing deployment management
  • Workday product architecture knowledge
  • Senior leadership influence skills

Nice-to-have

  • Crisis management experience
  • HR and Payroll application background
  • Strong storytelling abilities
  • Ambiguity tolerance in fast pace
  • Self-driven learning passion

Key Requirements

  • BS or MS in Technical Degree
  • 4+ years technical support experience
  • 4+ years ERP system performance experience
  • 7+ years for Sr. level roles
  • Project management experience required

Work Rights

Not specified

Tailored Resume

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